“Houston, We Have a Problem.” - April 13, 1970, Astronaut Jim Lovell, Apollo 13
In a disaster, there is no substitute for instant, reliable communications with those who can help. Conversely, there is no more lonely a feeling than when cut off and alone. Imagine a hospital, bank, reservations center, travel agent, help desk, 911 center, or large retailer. Millions of dollars course through facilities like these every day. But what if there is an interruption in telephone service? What if there is a fire, earthquake, tornado, or terrorism? Even in cases where money is not the main concern, lives depend on continuance of services you provide. What is your plan if disaster strikes? Who would you call? How would you contact them? Where would you send your inbound calls?
In a disaster, there is no substitute for instant, reliable communications with those who can help. Conversely, there is no more lonely a feeling than when cut off and alone. Imagine a hospital, bank, reservations center, travel agent, help desk, 911 center, or large retailer. Millions of dollars course through facilities like these every day. But what if there is an interruption in telephone service? What if there is a fire, earthquake, tornado, or terrorism? Even in cases where money is not the main concern, lives depend on continuance of services you provide. What is your plan if disaster strikes? Who would you call? How would you contact them? Where would you send your inbound calls?
"Failure is Not an Option"
Your
emergency response plan means life or death to your business and your people. Can you restore the communications necessary to recover
and to conduct your business as usual? Probably not. Surprisingly, few are prepared to even recover, what the military
calls "4Ci" - (Command, Control Communications Computers and intelligence) after a disaster, let alone conduct business with
their customers by phone. You must establish "4Ci", no matter what the circumstances, as the first step in any emergency response.
In fact, there are two communications problems faced by all organizations after a catastrophic disruption of service. (1) The
first is "4Ci" and staying in control of the disaster. (2) The second is restoring inbound communications from your customers.
There is now a single solution available that restores both.
"The Right Stuff"
b4Ci Inc. organizes your recovery and keeps
YOU in control by helping you get the word out immediately about any emergency, including severe weather, fire, sabotage and terrorism,
system failures, and more. b4Ci offers a revolutionary mass notification system developed with Telecom Recovery Inc. that leverages
your existing network. It answers or directs your inbound calls in order to maintain "business as usual" in the eyes of your callers
and customers. There is no need to change service providers. All local, long distance and 800 services stay with your present provider.
It does not stop there though, read on!
Route Any Number to Any Number. Move your main inbound numbers instantly to any working
telephone number, whether a branch office, home, wireless, VoIP, or satellite phone, without having to call the phone company. Duplicate
the same call prompts (Press 1 for Sales, 2 for Customer Service, etc) as they exist today in your network. Your callers may never
even know there has been a disaster.
One Step Activation. Initiate your emergency response plan through a web connection, touch-tone
phone, or, just call or text us any way you can and we will do it for you. But this is still not all.
Reach People Where They
Are. Whether at home, in the office, or in the car, or via pager, you will never lose touch with key first responders. Our "find me
follow me" feature tries all devices above until the person is found. All simply by dialing the person’s regular office number – not
a new one you have to remember and document in your recovery plan.
One Step Call Out of First Responders. Emergency notification messages
can be instantly set up by you and broadcast to hundreds of responders based on the disaster. The recipient can even be prompted to
press a digit after hearing the recording to instantly be placed in a voice conference with other members of his or her team, to be
connected with a live person, or to hear more detailed instructions.
Organize Teams and Technology. Emergency notification messages
can be sent to any network-connected device with a phone number, with specific information organized by message recipient, based
on their role in response or recovery team.
Change Messages in Seconds. Plan for one disaster but another happens? No problem.
Messages, and call menus can change in seconds from your phone or PC.
One Step 4Ci. Voice conference bridges can be activated instantlyby you, based on department, telephone number, individual persons, or recovery team. One Step Broadcast Fax. Forward faxes to email
accounts, hotel faxes, or hold them in storage for later retrieval. Send faxes too, including broadcasting to hundreds of locations.
Literally recover anywhere nearby. Why send people hundreds of miles to find work space and lodging? Any nearby hotel with high
speed Internet access can be a recovery center with b4Ci and TRI.
Secure Off Site Storage. Your entire plan is automatically stored
in one or more of our secure servers. How cool is that?
Would you like to see a demonstration of this product? We
have a webinar version and it's compelling. You actually get to see the "Red Phone" in action, complete with
recording on-the-fly emergency messages, and ringing phones right in the room with you, all in real time.
It takes only
45 minutes and you can invite (and dazzle) other stakeholders in your organization to the demonstration. You will
find it to be the most interesting and productive 45 minutes you spend this week and there is no charge!
For further information
or to set up a live demo call us at (214) 888-1300
Powered by Telecom Recovery.
No fooling!
A b4Ci Recovery Plan combined with 4Ci by Telecom Recovery is the best of all worlds!
